Last Updated: August 18, 2026
This Refund Policy explains the rules regarding purchases made through [Website Name] (“we,” “us,” or “our”).
By purchasing or using our products or services, you acknowledge that you have read and accepted this Refund Policy.
Our products and services may consist of digital software, files, licenses, subscriptions, or other digital content.
Because digital products may be delivered or made available immediately after purchase, all sales are generally final once the product has been delivered, activated, or accessed, except where a refund is required by applicable law.
Before purchasing, you are responsible for confirming that your device and operating system are compatible with the advertised requirements.
Our software may be intended for supported iOS and Android devices without root or jailbreak, but compatibility cannot be guaranteed for every device or operating-system version.
We do not guarantee that the software will continue working after:
A compatibility issue caused by a subsequent update does not automatically qualify for a refund.
We are not responsible for account bans, suspensions, restrictions, lost progress, or other actions taken against your 8 Ball Pool account.
Purchasing or using our software does not guarantee that your account will remain in good standing.
Account bans or restrictions do not qualify for a refund.
We do not guarantee that our software will work on every device, game version, operating-system version, or configuration.
Temporary or permanent loss of functionality caused by third-party updates or changes does not automatically qualify for a refund.
If you experience a technical issue, you should contact support before requesting a refund so we can determine whether the issue can be resolved.
If you accidentally purchase the same product more than once, contact us as soon as possible.
Duplicate purchases may be eligible for a refund at our discretion, provided the duplicate purchase has not been unnecessarily used or redeemed.
If you believe a purchase was made without your authorization, contact us immediately.
We may request information necessary to investigate the transaction.
Fraudulent or intentionally misleading refund claims may result in termination of access to our services.
Please contact us before filing a payment dispute or chargeback.
If you initiate a chargeback without first contacting us regarding a legitimate issue, we reserve the right to suspend or terminate access to products or services associated with the transaction.
Nothing in this section limits any rights you may have under applicable law.
To request a refund or report a billing issue, contact:
Email: [Your Support Email]
Please include:
We may request additional information to verify the purchase.
If a refund is approved, it will generally be issued through the original payment method.
Processing times may vary depending on your payment provider or financial institution.
Nothing in this Refund Policy is intended to remove or restrict any refund, cancellation, withdrawal, or other consumer rights that cannot legally be excluded or waived.
Where applicable law provides you with a mandatory right to a refund, that right will continue to apply.
We may modify this Refund Policy at any time.
Changes become effective when the updated policy is published on our website.
For refund questions or support:
Website: [Your Website Name]
Email: [Your Support Email]
By completing a purchase, you acknowledge that you have read and understood this Refund Policy.